Frequently Asked Questions

Do I need an appointment to visit your boutique ?

We only work with appointments.

Do you charge a fee for fitting of wedding gowns ?

Yes. We charge a fee of R50.00 per dress that is fitted. Should you hire or purchase a garment, this fee is fully refunded against your rental or purchase fee.

Do you sell or rent wedding dresses ?

We not only sell dresses, but we also rent them out.

What are your price ranges?

Bridal gown rentals vary from R3,000.00 to R20,000.00. For purchases prices start at R6, 000,00 per dress.

What is included in the price of hiring a gown?

The hiring cost of the dress; the hiring cost of the veil; the petticoat needed for the dress as well as the cost of any minor alterations that may be needed.

What is included in the selling price of a dress ?

Only the cost of the dress. You are welcome to hire the petticoat and the veil that go with the dress.

What is the procedure for altering wedding dresses and collection ?

We recommend starting alteration fittings for your dress a few weeks before your wedding day, and final fittings within the last three weeks approaching the day. This is to ensure your dress fits perfectly, as many brides fluctuate even slightly in weight in these weeks. Remember to bring your shoes to each fitting! Wedding dresses can be collected about two days before your big day and returned two days after.

Do I have to pay for my dress in full at the time of purchase or hiring?

Venus requires a non-refundable deposit fee of 50% to proceed with an order.

Can I complete my entire bridal look in one visit?

Yes, we can assist you in doing so. We keep all accessories necessary to complete your entire bridal look.

Can I find any wedding gifts at your store?

Yes, we keep a variety of items to compliment your wedding at our store.

Do you rent out tiaras and accessories?

No, we do not. Tiaras, jewellery and accessories are for purchasing only.